FAQs

Here are some of the most frequently asked questions. Your feedback is highly valued by us; it is very important as it helps us to provide you with the best customer experience. If you have any questions, please email us at info@Adora.com.
Q. How long will it take for my items to arrive?

A. It usually takes 5-6 days to ship. Delivery times may vary depending on demand and shipping location.

Q. How long does it take to receive a tracking number?

A. It usually takes 1-2 business days.

Q. Where can I place an order?

A. You can place an order from any country; we ship worldwide.

Q. Will I receive an order confirmation when I place my order?

A. Yes, you will receive an order confirmation email with an order number immediately after placing your order. Please contact us if you do not receive a confirmation within 24 hours.

Q. Who can I contact if there are problems with my order?

A. All queries can be forwarded to info@Adora.com. We have a very attentive customer service team and will ensure that the issue is resolved as quickly as possible.

Q. How can I make a payment?

A. We accept all major credit cards: Visa, Mastercard, Amex, Apple Pay and PayPal.

Q. Is the checkout process on this website secure?

A. You can be absolutely sure that all purchases you make here are secure.

Q. If I enter my e-mail address, will my details be sold?


A. We do not sell any information to our customers. Email addresses are used solely for tracking and sending newsletters about our promotions and discount coupons.

Q. Do I (the customer) have to pay customs fees?

A. For most countries you do not have to pay customs duties.